Refund & Cancellation Policy
Last updated: March 2026
Business Entity Details:
1. 7-Day Money-Back Guarantee
We want you to be delighted with PhotoFav. If you subscribe to a paid plan for the first time and are not satisfied for any reason, you may request a full 100% refund within seven (7) days of your initial purchase.
2. Subscription Cancellation & Renewal
You can cancel your subscription at any time directly from your account dashboard settings or by contacting our support team. Cancellation will take effect at the end of your current billing cycle. Please note that the 7-day money-back guarantee applies only to your initial first-time purchase, and subsequent automatic renewal charges for monthly or annual subscriptions are non-refundable.
3. Refund Processing via Razorpay
Approved refunds are credited back to the original source payment method (UPI, Debit/Credit Card, or Net Banking) via our payment gateway partner, Razorpay. Processing typically takes 5 to 7 business days depending on your bank.
4. Digital Photo & Print Purchases
Because digital file downloads are delivered instantly upon purchase, digital photo sales completed by event attendees are non-refundable once the unwatermarked original file has been accessed or downloaded, unless a technical error prevented file delivery.
5. How to Request a Refund
To initiate a refund request, please email developeoneapps@gmail.com with your registered account email and attach the invoice or payment receipt you received. Our billing team will verify your details and process your request within 24 to 48 business hours.