Refund & Cancellation Policy
Last updated: March 2026
1. Subscription Cancellations
You may cancel your PhotoFav studio subscription at any time directly through your account dashboard. Upon cancellation, your subscription will remain active until the end of the current billing cycle, and you will not be charged again.
2. 7-Day Money-Back Guarantee
We want you to be delighted with PhotoFav. If you subscribe to a paid plan for the first time and are not satisfied for any reason, you may request a full 100% refund within seven (7) days of your initial purchase.
3. Refund Processing via Razorpay
Approved refunds are credited back to the original source payment method (UPI, Debit/Credit Card, or Net Banking) via our payment gateway partner, Razorpay. Processing typically takes 5 to 7 business days depending on your bank.
4. Digital Photo & Print Purchases
Because digital file downloads are delivered instantly upon purchase, digital photo sales completed by event attendees are non-refundable once the unwatermarked original file has been accessed or downloaded, unless a technical error prevented file delivery.
5. How to Request a Refund
To initiate a refund request, please email support@photofav.in with your registered account email and Razorpay payment ID.